TERMS AND CONDITIONS

These terms and conditions (the ” Terms “) shall govern your access to and use of our websites, applications, and services.

By accessing or using the Site you are agreeing to and accepting these Terms in full.

Whether you are simply browsing, using this Site, purchasing Products, or purchasing Services, your use of this Site and Services is your acceptance to these Terms and signifies that you have read, understood, acknowledged and agreed to be bound by these Terms, along with the relevant policies referred to in these Terms.

DEFINITIONS

In these Terms, the following definitions apply:

“Business Day” means a day (other than a Saturday, Sunday or public holiday) when banks in the United States are open for business.

“Lifetime” means either your natural lifespan, or until we no longer offer the lifetime membership, or we cease doing business.

“Products” means any digital or physical content, to be provided by us to you pursuant these Terms.

“Services” means the services, including access to the Members Site, to be provided by us to you pursuant these Terms.

“Site” or “Members Site” means happilyhooked.com and its subpages.

“We”, “us”, and “our” refer to Crochet Media LLC., a private limited liability company incorporated in Florida, and our branded publications Happily Hooked Magazine and Pattern Pack Pro.

“You” and “your” refer to you as a customer and purchaser of our Products or Services and/or a user of the Site.

“Cancel” always refers to the end of the already paid term.

CHANGES TO THESE TERMS

We reserve the right to amend these Terms at our own discretion at any time. No notice by us is required to modify these terms.

It is your responsibility to revisit these Terms on a regular basis, as revised versions will be binding to you. Any such modification will be applicable immediately from the effective date posted. The effective date of these Terms will be located at the bottom of this page.

You understand and agree that your continued access to or use of the Site and the provisions of our Products and Services to you after the effective date of modifications to the Terms indicates your acceptance of the modifications.

SUBSCRIPTIONS OR MEMBERSHIPS

To become a subscriber or member, and to be able to have access to the Members Site, you must pay the associated fees.

There are different levels of membership, and not all include access to the same items.

For as long as your subscription or membership remains active according to these terms and conditions you will have access to the digital content on our Members Site and the benefits of your particular subscription or membership type.

Access to the Happily Hooked Members Site requires use of the internet. As such, there will be occasions when traffic volume and technical limitations impacts our site speed and/or temporarily interrupts access. There will not be any payment or time adjustment given for such temporary outages or delays.

A subscription or membership is limited to one user only. You are not permitted to share your access or allow any other person to use your access to our Members Site. Subscriptions and Memberships are not transferrable.

All subscriptions and memberships are part of the Automatic Renewal Program: At the end of the initial term and any following term, you will be automatically renewed for another term at the then current standard renewal rate. If you do nothing, your payment method on file will be charged. Your subscription or membership will continue uninterrupted and will automatically renew each term at the then-current fee.

Digital memberships are limited in the products and services provided. The exact products included will be clearly described on the relevant order forms and sales pages. There are other products and services which are not included in such memberships and for which separate purchases must be made if desired.

We may revise these terms or make changes to the benefits of any particular subscription or membership at our discretion.

PROMOTIONS

Any calculations shown in advertisements or order forms are for illustrative purposes only. Savings are calculated on the comparable purchase of single issues over the subscription period and can vary from advertised amounts.

Any “free with purchase” bonus items, whether physical or digital, will be clearly noted on the relevant order forms and sales pages. Not all offers include the same items.

We reserve the right to change, substitute, or discontinue any advertised promotional bonus items at our discretion and without notice.

Physical items advertised as free with purchase bonuses or welcome gifts may be limited to United States purchasers, with option for International purchasers to receive by paying only the shipping cost.

REFUNDS

Refunds will be issued only upon specific emailed request for new purchases within seven (7) days of the original purchase. Renewal charges are not refundable except upon specific emailed request within 7 days of the date of payment.

AFTER THE 7-DAY REFUND PERIOD, ALL FEES AND CHARGES ARE NON-REFUNDABLE.

We do not offer pro-rated refunds for time remaining on a term except under extreme circumstances at our discretion according to the terms below.

All refund requests must be made by emailing us at [email protected] no more than seven (7) days after the payment date.

Refunds will be issued within 7 business days after that emailed request is received, although each individual credit card issuer or bank may take longer to show that transaction on your account.

Refunds can only be issued to the same method as the original payment and will be issued in USD.

Any Refund issued may be reduced at our discretion either on a pro-rated time basis, or on a per issue basis up to a maximum of $9.99 for each issue already accessed according to the tracking information provided by our Members Site programming. Refunds may be further reduced at our discretion by the cost of any “free with purchase” physical item already sent as indicated by the tracking information provided by the shipper, up to a maximum of $20.

Asking to Cancel is NOT the same as requesting a refund. Cancel always refers to the end of the already paid term.

PAYMENT

You will be charged when you subscribe or start or your membership and at the beginning of each following term. All subscriptions or memberships automatically renew unless the auto-renewal is cancelled at least 48 hours before the end of the current term.

Payment is required in full at the time of order or renewal unless an installment plan is arranged.

If multiple unsuccessful orders are submitted, this may result in multiple charges if later approved by your card issuer. It is your responsibility to alert us of any such failed attempts to avoid being overdrawn.

We are not responsible for any overdraft fee or other charge imposed by your card issuer or bank for any purchase or renewal payment processed.

We reserve the right to attempt to collect the payment for a renewal or installment manually up to 60 days after the initial attempt by the same or by any other payment method that is already entered on your account.

An overdue balance of more than 7 days will result in cancellation or limitation of services until such time as the total overdue balance on your account has been paid in full.

If all installments for the Lifetime digital membership are not paid, the account will revert back to a yearly recurring subscription which will automatically renew a year after the original purchase. Previously paid installments will not be refunded but will be used to retain all content already added to the account.

We may vary the fees associated with any subscription at our discretion, with notice being given in the renewal reminder sent approximately 21 days before the renewal is charged, or by other email communication, or by posting notice of such on our Site.

CANCELLATION OR TERMINATION

You may cancel the automatic renewal for a subscription or membership at any time by emailing us at [email protected] or by logging into the Members Site.

All cancellations go into effect at the end of the already paid term. You will have continued access to the content of that membership level for the remainder of the already paid term, but you will not receive a refund of any fees paid.

A cancellation does not imply any automatic refund. See the above Refund section for more information.

You must cancel your subscription or membership before it renews for the next term, to avoid paying the Fees for the next term.

Following the expiration of the paid term of a subscription or membership, you will no longer be able to access the  content on theMembers Site. We are not responsible for storing your digital content following cancellation for any reason. You acknowledge that it is your responsibility to save your digital content if you want access to it following cancellation. We will not be liable to you for any loss you may suffer as a result of the termination of the subscription.

We reserve the right at any time and for any reason to deny access to our Site or to any portion thereof in order to protect our name and products, and we further reserve the right to immediately terminate a user's account in the event of any conduct by a user which we in our sole discretion, consider to be unacceptable, or in the event of any breach by a user of these Terms and Conditions. Such termination will be effective without notice.

COOKIES

Like most websites, our website uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies.

LINKS FROM THIS WEBSITE

We do not monitor or review the content of other parties' websites which are linked to from this website. Links leading to other parties' websites may become broken or may lead to outdated material. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material.

Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site and to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. We will not accept any responsibility for any loss or damage in whatever manner, however caused, resulting from your disclosure to third parties of personal information.

COPYRIGHT NOTICE

We are the owner or the licensee of all intellectual property rights on our Site, and the material published on it, and in our publications, either digital or hard copy. Those works are protected by copyright laws and treaties around the world.

All such rights are reserved and no material from this Site or our publications may be modified, translated, transferred, sold, copied, reproduced, republished, uploaded, posted, transmitted, distributed, or shared in any way.

You must not republish any of our content either digital or hard copy or show any of our content on a public site, including but not limited to taking a screenshot or photo of pattern directions and posting on Facebook or Instagram.

OUR RIGHT TO USE YOUR CONTENT

You acknowledge that any photo, text, or other content that you post on our Facebook, Instagram, Twitter, Pinterest, Ravelry or other social media account, or that you tag us in on such platforms, or send to us by email or other communication, may be republished by us without the need for specific written authorization.

This includes but is not limited to reviews and project photos, but will not include personally identifying information.

COMMUNICATION

Our main email address for communication is [email protected]. There are several other email addresses we may use, most will have a variation of “happilyhooked” as part of the name.

Any notice or other communication shall be deemed to have been received one Business Day after transmission. We are not responsible for messages left unread or misdirected to spam or promotion folders. We are further not responsible for any bounced messages due to incorrect or abandoned email addresses.

In proving the service of any notice, it will be sufficient to prove in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee on the specified date.

While we will make every effort to send Renewal Reminders approximately 21 days before the renewal is due, the act of sending or receiving that reminder has no bearing on the renewal itself.

FORCE MAJEURE

Neither party shall be liable to the other for any failure to perform any obligation under these Terms, which is due to an event beyond the control of such party including but not limited to any act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract for Services entered into, nor which could have been reasonably foreseen.

Any party affected by such event shall inform the other party of the same and shall use all reasonable endeavors to comply with these Terms.

GOVERNING LAW AND JURISDICTION

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims), shall be governed by, and construed in accordance with the law of Florida. You irrevocably agree that the courts of Florida shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or their subject matter or formation (including non-contractual disputes or claims).

Last Updated 2022.1.1